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Shipping Information
Shipping Time
1. On average processing takes 1-4 business days and delivery takes up to 10 business days. In total that is up to 14 business days from the time we receive payment until it arrives at your shipping destination.
Often times the shipping process is much faster and it only takes 7 days from the time we process your order, however we reserve the right to take up to 14 business days because at times there are circumstances out of control that delay the shipping process. Rest assured, we make every attempt to get your order to you as fast as possible.
Please note, we are unable to send express shipping or speed up your order in anyway. If you need your Watches before the 14 business days, then we recommend you not to place your order.
2 All Watches are Shipped via EMS/USPS Express.
Shipping Fees
1. Shipping is always FREE to any country we ship to with no Exceptions.
2. In some instances, there may be a customs charge applied to your package (Very Rare). This is the buyer's responsibility.
Returns Information
***Unacceptable reasons for a return: colors of the Watches are darker/lighter than pictured, Watches do not fit (due in part of error by the customer), I would rather have a different Watches .***
1. Should you receive an item with a defect or damage, you must contact us within 5 days and provide a digital picture of the item received.
2. Should you wish to return the item for any other reason, please contact us and we may look into it.
3. Unfortunately we do not offer exchanges, only refunds. If you would like to return your Watches and receive a refund please login to your account and fill out a Return Request (RMA). Once we receive your return request we will provide you with further instructions.
If you do not include your RMA number we may not be able to accept the parcel or issue a refund. More over, we only accept returns from United States Postal Service (USPS). If you use another courier (UPS, Fed Ex, DHL etc) we may not be able to accept your return and it will be sent back to you.
Contact Us
Please contact us with any questions or comments regarding our shipping & returns policy:
Email: services@pickyourwatch.com
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